Allviron manufactures cost effective plastic packaging that will meet our Customer’s requirements.

Allviron continually strives to improve in all aspects of our products and service. It is the responsibility of all employees to ensure that procedures and specifications are followed and that quality remains a priority at all stages: from order receipt, processing, manufacture, delivery and to billing.

• To provide our customers high levels of service and support.
  
  All queries or complaints will be replied to within 24  hours of receipt (excluding weekends and public holidays), and we will endeavour to achieve a satisfactory outcome within 7 working days.

• We constantly strive to produce excellent product quality.
  
  All products are manufactured against agreed job specification and samples are retained for 6 months. During production regular checks are carried out to ensure continuous specification throughout the whole order. All products are marked with batch numbers. Within three months our aim is for a less than 0.1% fault rate per month, and 0% in six months.

• We will deliver on an agreed date

Any variation to an agreed delivery schedule will be immediately communicated to the customer and another date agreed. We aim for all orders delivered within 15 working days from receipt.

• We maintain efficient manufacturing processes.

We review our machinery and equipment weekly, and have an ongoing maintenance programme to minimise breakdowns and lost production. We also keep refining our processes to ensure maximum efficiency, which keeps our costs down and our pricing competitive.

• We have an excellent team of employees who are committed to improvements in themselves and their work environment  

All of our staff have many years experience as blown film operators. All staff are offered, and regularly take, the opportunity of further training or studying to improve their skills.

We will work together with our Customers and Suppliers to identify all opportunities to enhance customer service, quality, productivity, and cost effectiveness.